jasperjoints.com Return and Refund Policy
Welcome to jasperjoints.com! We want you to have a positive shopping experience with us. If youre not completely satisfied with your purchase, were here to help.
Returns
- All returns must be requested within 30 days of receiving your order by emailing us at [email protected].
- Returned items must be unused, in their original packaging, and in the same condition as you received them.
- Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the status of your refund.
- Refunds will be processed within 7 business days after the return is approved.
Refunds
- If your return is approved, we will initiate a refund to your original payment method.
- It may take some time for the refund to be reflected in your account depending on your payment providers policies.
- We do not refund any shipping charges unless the return is due to a mistake on our part.
Exchanges
Unfortunately, we do not offer exchanges at this time. If you need a different item, simply follow the return process and place a new order for the item you want.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at [email protected]. Our customer service team is here to assist you with any concerns you may have.
We reserve the right to amend this policy at any time without prior notice, so we recommend reviewing it periodically for any updates.